Contact Pata Support
Your journey, our support. Contact Pata Support
Start your journey with us today.
Contact Pata Support if you’ve got a question, need more info, or just want to chat about your options, we’re here and ready to help.
Call us
0493 368 957
Email us
admin@patasupport.com.au
Where we're located
Shepparton, Victoria
Make an enquiry below
Getting started is easy
We're here to talk about the support you need
We’re here to listen, guide and help you get started.
You can trust us to handle your support needs with care, respect and real understanding. Whether you’re looking for help for yourself or someone close to you, we’re here to make the process simple. We’ll walk you through the steps, explain how it all works and help with referrals if you’re enquiring on someone else’s behalf. No pressure, no confusion, just honest guidance and support when you’re ready to begin.
Careers With Pata Support
Looking for a rewarding career in support?
Want a role where your work truly matters?
Whether you’re experienced in the field or just starting out, you’ll find a supportive team, ongoing training, and meaningful work that lets you connect with others in a genuine way. If you’re ready to grow your career while helping others live well, we’d love to hear from you.
Position available - EN/ RN nurses
We’re looking for experienced ENs and RNs who are passionate about person-centred care and ready to make a difference in the lives of others.
What we offer
Ongoing professional development
Opportunities to connect and network
A positive, friendly work environment
Clear orientation and induction process
Work and life balance that actually works
Access to regular training
A safe and respectful workplace
What you’ll need
A current Victorian driver’s licence
A valid Senior First Aid Certificate
Solid understanding of disability and human rights
DHS screening clearance to work with children and vulnerable people
A person-centred approach to care and support
Interested in applying? Use our careers form below.
Position available - Support workers
(Midazolam trained / epilepsy management)
Join our team as a support worker if you have Midazolam training and experience with epilepsy management, your skills can make a real impact.
What we offer
Ongoing professional development
Opportunities to connect and network
A positive, friendly work environment
Clear orientation and induction process
Work and life balance that actually works
Access to regular training
A safe and respectful workplace
What you’ll need
A current Victorian driver’s licence
A valid Senior First Aid Certificate
Solid understanding of disability and human rights
DHS screening clearance to work with children and vulnerable people
A person-centred approach to care and support
Interested in applying? Use our careers form below.
Frequently asked questions
Get the answers you need
What services does Pata Support offer?
Pata Support offers a range of personalised disability support services tailored to individual needs and goals. These include daily living assistance, personal care, community access, transport, and household tasks. We also provide support with life skill development, helping participants build confidence and independence in everyday routines.
Our team works closely with individuals, families, and support coordinators to deliver flexible and culturally respectful services that align with each person’s NDIS plan. Whether you need support at home or out in the community, we aim to make things easier and more empowering. Services can be short-term, ongoing, or adapted over time as needs change.
Our focus is on practical, meaningful support that makes a real difference day to day.
Am I eligible for NDIS funding?
Eligibility for NDIS funding depends on several key factors. You must be aged between 9 and 65 years, live in Australia, and hold Australian citizenship or permanent residency (or hold a Protected Special Category Visa). You must also have a permanent and significant disability that affects your ability to take part in everyday activities.
The NDIS looks at how your disability impacts your life and whether early intervention would help reduce the need for future supports. If you’re unsure, we can help you understand the criteria and guide you through the process of applying. Many people find the system overwhelming at first, so having support to clarify your eligibility can make a big difference.
What is the referral process?
The referral process with Pata Support is simple and flexible. You, a family member, support coordinator, or health professional can make a referral. Start by filling out our online referral form or contacting us directly. Once we receive the referral, our team will review the details and be in touch to arrange a meeting.
During this initial conversation, we’ll get to know your needs, answer questions, and explain what supports may be available. From there, we create a tailored support plan and begin services once you’re ready. We aim to make the process as smooth and respectful as possible with clear steps and communication from the start.
What documents do I need to prepare?
To get started with Pata Support, it helps to have a few key documents ready. These may include your current NDIS plan, any recent assessments or reports relevant to your disability, and your NDIS participant number. If you’re working with a Support Coordinator or Plan Manager, sharing their contact details is also useful.
Some people may also need to provide guardianship orders or relevant medical records, depending on the type of support needed. Don’t worry if you’re unsure, our team can guide you through what’s required and help you gather the right information. We want to make sure your supports are set up correctly and reflect your actual needs.
How do I update my support plan?
Updating your NDIS support plan usually happens during a plan review, but changes can be made earlier if your needs have shifted. If you require more support, different services, or have experienced a change in circumstances, you can request an early plan review through the NDIS.
It’s important to keep records of how your needs have changed, for example, doctor’s letters or support worker notes. If you’re with Pata Support, we can help you prepare for this by gathering evidence, updating goals, and providing supporting documentation. We’re happy to collaborate with your Support Coordinator or Plan Manager to make sure the updated plan reflects your needs and priorities accurately.
Can Pata Support work with my current Support Coordinator?
Yes, absolutely. Pata Support is happy to work alongside your existing Support Coordinator to make sure your supports are well aligned and managed effectively. Collaboration is important, and we respect the role your Support Coordinator plays in helping you navigate the NDIS. We communicate openly and professionally to ensure that everyone involved understands your goals, needs, and preferences.
Whether you’ve been with your Support Coordinator for years or have recently started working together, we’ll fit in seamlessly. We believe that strong teamwork between providers creates better outcomes and a more consistent experience for you. If needed, we’re also happy to join case meetings or planning sessions to keep everything on track.
